Not logged inRybka Chess Community Forum
Up Topic Rybka Support & Discussion / Rybka Discussion / anyone gotten their link to download R3 from convekta yet?
1 2 Previous Next  
- - By chessorpoker (**) Date 2008-08-04 04:57
just wondering...
Parent - - By pokerpawn (***) Date 2008-08-04 05:11
nope , but it's early and could only be on the 5th ?
Parent - - By chessorpoker (**) Date 2008-08-04 05:29
probably i will be checking my email every other minute until then....
Parent - - By Hetman (*****) Date 2008-08-04 07:54
Lucky you, :-)

my payment was refused, i check with my bank, they authorised my payment but it was declined somewhere ?
i do not know if i will be able to buy R3 at all. :-(
Parent - - By vdragan (***) Date 2008-08-04 21:02
me too...I do not know how to make purchase with Convetka.  Interesting thing is that purchase of Rybka 2 was without any problem. But now??????
Parent - - By Felix Kling (Gold) Date 2008-08-04 22:10
I guess contacting the sales guys at convekta could be an idea.
Parent - - By vdragan (***) Date 2008-08-04 23:13
I tried...at the end I send them my CC information by email, but they say to me it is refused and dont know why.  Same information from my bank.  It is not possible to determine where problem is?!!?!?!!  Now I simply cannot order rybka from them.....
but I would like to have Aquarium...:(
Parent - By Felix Kling (Gold) Date 2008-08-05 08:56
mmh. ok, maybe you could buy it at a normal chess store but then you have to wait till the DVDs are pressed...
Parent - - By Hetman (*****) Date 2008-08-05 17:13
i tried the old form in secure link. it seems it worked but we will see.
rgds
Hetman
Parent - - By vdragan (***) Date 2008-08-05 18:43
have you a link to that form?
Parent - - By Hetman (*****) Date 2008-08-05 20:02
yes, but i can not guarantee, I got not confirmation.

https://secure.chessassistant.com/soft1_old.htm

Rgds
Hetman
Parent - - By vdragan (***) Date 2008-08-06 05:41
OK.  Thanks.
Parent - - By Hetman (*****) Date 2008-08-06 10:34
That is OK. Have you succeeded ?
Parent - - By vdragan (***) Date 2008-08-06 10:41
No.  They still didn't charge my credit card.
Will see :)
Parent - - By Hetman (*****) Date 2008-08-06 16:46
have you received the link for download ?
It seems that we want buy but they do not want to sell :-)
Parent - - By vdragan (***) Date 2008-08-06 18:40
No...still nothing.  CC is still not charged and no any information get from them.  Also, nothing received from share-it.
I suppose good solution would be that rybka them provide more resselers.

:)
Parent - - By Hetman (*****) Date 2008-08-06 20:02
The same situation. I am wondering to order and pay once more or wait, may be they charged me later ? I would like to avoid double payment.
I sent e-mail to know the status but no response. ;-)

Rgds
Hetman
Parent - - By vdragan (***) Date 2008-08-06 21:56
You can try...just leave enough money for one charge and order once more if think this will help.
Parent - - By Hetman (*****) Date 2008-08-09 08:10
I got it :-). have not check my account ;-) what about you ?
Parent - - By vdragan (***) Date 2008-08-09 20:56
still nothing my friend :(
Enjoy your rybka and chess games :)
Parent - By Hetman (*****) Date 2008-08-10 06:57
It is very sad :-( . Thanks.
I am trying to manage Aquarium ;-)
Parent - - By Roland Rösler (****) Date 2008-08-05 03:40
I´m not interested in Convecta, because they don´t accept my CC (AE) and PayPal is dangerous. So I look for RybkaChess.com (share-it?) or I buy from Niggemann.
Parent - - By buffos (Silver) Date 2008-08-05 17:14
why is paypal dangerous? Where did you read about that?
Parent - - By masterchess (***) Date 2008-08-05 20:31
I purchased some software and used  PayPal because I thought they would help me if I never got the software. Was I ever wrong! I did not get the software, filed a claim with PayPal and they ruled against me. Saying that it was something downloaded. I filed a claim with my credit card company and they got my money back in 5 days, Forget Paypal with software!
Parent - - By buffos (Silver) Date 2008-08-05 20:39
So you are afraid Convekta will not give you the download links? This is not possible.
Parent - - By masterchess (***) Date 2008-08-06 14:32
What I am saying is that PayPal does not give you the protection one thinks it does. I used my credit card directly and purchased Rybka 3 and CTG Book. Any problems that "might come up" my credit card will portect me more than PayPal. Unless you purchase something through eBay.
Parent - By Banned for Life (Gold) Date 2008-08-06 19:26
This is not surprising. PayPal is set up to protect the retailer, not the customer, while most credit cards (especially AmEx) will generally side with the customer. I charge a lot of stuff and end up with about 1 dispute a month. After 20+ years I have yet to lose a dispute...

Regards,
Alan
Parent - By Phil Harris (***) Date 2008-08-05 19:29
American Express have a habit of charging the retailer a lot more that other credit cards companies.

In my restaurant I accept all cards except American Express, as they wanted to charge me 3.8% of every transaction, compared to the 1.5% I pay with any other card. This is quite common in the UK, and I have never had an AE card holder who didn't know and understand the situation and more importantly, also have a Visa or Mastercard.

I am always amused by the sales pitch I get from them once a year, where they suggest I try it for 3 months to see what AE can do for my business. I always suggest they might like to try the same experiment with their rates.
Parent - By Hetman (*****) Date 2008-08-05 13:12
I used my CC with cbase and it has been working but i need Aquarium and Rybka from Convekta.
Parent - By Axel Caro (**) Date 2008-08-04 05:35
...not yet... (Germany/Hamburg, 07:35 am)
Parent - - By Zherkovv (***) Date 2008-08-04 05:39
not before 11 august 2008
Parent - - By Steffelino (**) Date 2008-08-04 06:30
convecta says aug 5
but Rybka homesite is not updated for long
so maybe you right about 11 aug
a little caos about realease?
Parent - By Felix Kling (Gold) Date 2008-08-04 09:02
I guess August 4 is still right. Sorry, the Rybka webmaster has no information :)
Parent - - By chessorpoker (**) Date 2008-08-04 06:31
this is the email i got:

Thanks a lot for your chess order.
Your order was received.
It will be sent by e-mail on the 4-th of August.

In any case when we send your order we write you  the concrete date of delivery.

Best wishes and have a good day,

that line "in any case..." does make me somewhat antsy, but i believe convekta will deliver on the 4th or 5th. the only problem i can see is too many people trying to download at once so they might let people download in batches in the order they recieved. best as i can figure
Parent - - By Steffelino (**) Date 2008-08-04 06:38
I suspect some "buisness problem" Chess Base realease is 11 aug
maybe they demand to hold back all realeases?
Parent - By chessorpoker (**) Date 2008-08-04 06:54
i surely hope that chessbase isnt that fascist
Parent - - By vermillion (**) Date 2008-08-04 11:04

>not before 11 august 2008


What is the reason for this third delay? bug-fix?
Parent - - By Felix Kling (Gold) Date 2008-08-04 11:33
Pressing DVDs I guess. Rybka 3 is ready since Wednesday afaik.
Parent - - By Steffelino (**) Date 2008-08-04 11:50
OK I guess so
but how about Convekta?
R 3 and Aquarium?
Parent - - By Felix Kling (Gold) Date 2008-08-04 12:09
I think they will send it today or tomorrow.
Parent - - By Steffelino (**) Date 2008-08-04 12:18
Thx for "inside info"
have you any ide when we can buy and download  from the Rybka site?
Parent - By Felix Kling (Gold) Date 2008-08-04 12:20
Sorry, I only know that Vas finished Rybka3 on Wednesday and wanted to put some things online in the next days (like how to purchase it from Rybkachess.com).
Parent - - By ologist (**) Date 2008-08-04 12:20
Seems like they are updating the hompage now, so it could be as early as today!
Parent - By Steffelino (**) Date 2008-08-04 12:25
Ha ha!
don´t you think that F.Kling is the first to know about any Rybkachess.com update
He is the webmaster!
Parent - By Felix Kling (Gold) Date 2008-08-04 12:25
The updates on the website are done by my brother and me, but we don't know much more than you :)
Parent - - By Uri Blass (*****) Date 2008-08-04 12:14
No chance because I still did not buy it.
I plan to buy it but I still did not decide which package and I see no reason to hurry.

Uri
Parent - - By Laszlo (***) Date 2008-08-04 12:28
Both!... if you are passioned, like me. One month of economy on the food. :)
Parent - - By dragon49 (****) Date 2008-08-04 12:52
It is now 08/04 and I have not received a download link.  On 07/28, my credit card was charged $117.40, for the Deep Rybka Aquarium Download.  This is a little rude.  For both personal and business use, I have conducted a lot of business over the internet.  It is usually a normal business practice to not bill the credit card until the product has been shipped, or the electronic product is available.
Parent - By Linus (***) Date 2008-08-04 13:21
Parent - - By gb (*) Date 2008-08-04 14:29
I agree with you, these people only take and return very little!
Very rude...
Up Topic Rybka Support & Discussion / Rybka Discussion / anyone gotten their link to download R3 from convekta yet?
1 2 Previous Next  

Powered by mwForum 2.27.4 © 1999-2012 Markus Wichitill