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Up Topic The Rybka Lounge / Computer Chess / Deep Junior 2010 / Bobby junior GUI
- - By Hurnavich (Bronze) Date 2010-02-03 12:22
Hi, does anyone know what has happened to junior 2010 gui updates they do not respond to emails.Further more you have a 3 licence use with them,well i used all three 2x laptops and 1x i7 quad pc.however i had to format one of my laptops and when i asked for help due to the nature of the problem they simply said buy another 3 licences...other engine developers i'm sure would of helped ah well at least i bought another 3 with 2 spare now.I do not mind to much if it helps them continue to improve the gui.But as yet no updates as per one a month as they stated on there web page...come on guys look after your customers.
Parent - - By Vempele (Silver) Date 2010-02-03 13:34 Edited 2010-02-03 13:38
Just pirate it. Overzealous copy protection deserves that.

> however i had to format one of my laptops and when i asked for help due to the nature of the problem they simply said buy another 3 licences...


If this is how they treat people who have donated them money...
Parent - - By irulats (****) Date 2010-02-03 19:17

> Just pirate it. Overzealous copy protection deserves that.
>


I know you're joking since "2 wrongs don't make a right" :-D
Parent - - By Vempele (Silver) Date 2010-02-03 20:06
http://pc.ign.com/articles/967/967564p1.html

Piracy is the default. Once you've donated, they damn well should be nice to you. If they aren't, well, you're still free to do what most everyone else does.
Parent - By tomgdrums (****) Date 2010-02-03 20:16

> Piracy is the default. Once you've donated, they damn well should be nice to you. If they aren't, well, you're still free to do what most everyone else does.


Customer service is HUGE to me but I would never condone pirating or stealing as really should be called.  If a company's service or product don't meet a person's expectations that person should just switch to a different product.  As someone else here stated two wrongs don't make a right.
Parent - - By yanquis1972 (****) Date 2010-02-03 20:20
i certainly appreciate his posting his story because i don't want to deal with companies like that. i'm waiting on aquarium 2010 till rybka 4  comes out but i'll definitely buy, certainly in part because i got fantastic customer support from them. they even shipped me jeroen's opening book CD free all the way from moscow because i was having trouble downloading it. that's the kind of thing that wins loyal customers & $$$. and that's not to mention the msg board, listening to input, updates, etc.

having only one  computer i've never had liscensing issues but it's very common practice, as i understand it, for retailers to be quite generous to fit one's particular needs. in fact i've never heard of someone saying to buy the thing twice if you want/need to install it more than 3 times. that's just a joke. anyway this nixes an idea that'd been swirling in my head for some time as i await r4. i'll probably NOT just pirate j2010 uci instead (because that would be wrong), & wait & buy the real thing when amir bat releases it for sale (an upgrade is in the works & i assume these bobby jr folks wont have exclusive rights to it).
Parent - - By Charles (**) Date 2010-02-03 21:16

> & wait & buy the real thing when amir bat releases it for sale (an upgrade is in the works & i assume these bobby jr folks wont have exclusive rights to it).


good luck

I don't know the authors but odd that they had a long history (In Internet time) with Chessbase and then they start selling their engine through Internet Chess Club in UCI format.

This on the Bobby site says the GUI only connects to the World Chess Live, not ICC. Even though, from what I can see, World Chess Live is owned by ICC. Maybe that limitation will also be erased at the release of the full version.

>Can I use Bobby Junior to connect to other chess servers like ICC?


>No, Bobby Junior only connects to World Chess Live.


I'd like to purchase the engine when I'm ready, but three installs and jumping through hoops to sign up for an Internet playing site that I know I will not use doesn't make it promising.

I suppose this version is still being sold, too.

http://www.chessclub.com/help/Junior

ah well, Glad the original poster is happy wiith the GUI and stuff.
Parent - By yanquis1972 (****) Date 2010-02-03 21:27
last i knew that was junior 10.1. if it's junior 2010 i'll make the purchase and feel good about myself since i'm an ICC member. 50 bucks for an SMP version isn't bad but i wish i knew if a) if twas 2010 b)there'd be a free or substantial discount on the upgrade when it comes out.

a little bird told me jr2010 seems a bit buggy and not compatible with shredder 12 uci.
Parent - - By tomgdrums (****) Date 2010-02-03 15:40
I have only had one update to the GUI since I purchased it in November.  I am waiting for them to finish it.  I think (and I may be wrong) that the three license thing refers to activation of the UCI engine.

But for them not to respond to you like they did is completely out of line.  They won't have much luck selling the thing if they act like that.  I only bought it  because I wanted a Junior engine to play against. 

And for what it is worth I actually like the GUI for just playing games.  (so far it is useless for analysis...maybe the much promised updates will help with that)
Parent - - By Hurnavich (Bronze) Date 2010-02-03 17:25
Hi, what update did you have? and how was the update activated?.

Many thanks.

P.s i like the gui as well as the engine.
Parent - By tomgdrums (****) Date 2010-02-03 17:28
I purchased Bobby Junior in November and received an update in December at some point.  (I am not sure the number of the update).

The GUI itself let me know the update was available when I started it to play a game.  Then I just went to the WCL site and downloaded everything again.  But I haven't received an update since then.

I hope they stay true to their promise of the GUI being completed sometime in Quarter 1 of 2010.
Parent - By Charles (**) Date 2010-02-15 03:03
Hey Hurnavich, I've had a few days to think over the whole Bobby jr/Junior 2010 thingy...

You know,,,,the 3 license use and then it craps out unless more licenses are bought.

I only thought about it well, you know, what with me seriously wanting to become a Junior 2010 purchaser, you know.

I am assuming that every purchaser is under this 3 license use cap and this license restriction isn't just being applied to you...

You
Got
Fucked
- - By Charles (**) Date 2010-02-03 13:19

>Further more you have a 3 licence use with them


So,,,what? The license key is somehow tied to a key or process so that there is a limited number of installs?

>however i had to format one of my laptops and when i asked for help due to the nature of the problem


So a simple/standard formatting process killed/wiped out one of these license? license no good then? Geez, I would be in a fix. I sometimes format and reinstall the OS several times a year.

>they simply said buy another 3 licences...


So pay the same price as previously paid...again.

>other engine developers i'm sure would of helped


The engine being new, you'd think so.

As for the engine authors, are they the same ones working on the GUI?

Might the engine authors be hands off to the whole selling process?

>


The GUI being dead if the license installs goes over the limit, does the engine still work? Is the engine tied to the GUI license?

I was thinking of buying the GUI in a month or two since I have no Junior engines. I can't do it now, but it sounds like if I wait too long the engine may not be available due to declining seller caring.
Parent - By yanquis1972 (****) Date 2010-02-03 14:49
ive been thinking of buying it for the engine, but this story sounds awful.  the GUI looked mostly like crap & not something i would use. vempele otm imho -- (but don't pirate software kids).
Up Topic The Rybka Lounge / Computer Chess / Deep Junior 2010 / Bobby junior GUI

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