Not logged inRybka Chess Community Forum
- - By BlackPack Date 2009-11-05 01:19
I purchased R3A on Sat.  Waited till monday for the link.  I tried several times to download.  The download failed.  I let it run all night to download.  My inet is slow. 

The next morning (Tues) I tried again and the link said expired.  I have been writing info@chessok.com and sales and anyone I could find.  No one is writing back to help me. 

I paid the fee and still cannot download.  The link says "Download Link Expired"!  How after 1 day... not even one day did I try.  No one is responding to help me reset my download link so I may get to another inet source which is faster.  Nothing works to allow me to download.

I sent my serial number and everything.  I sent about 6 msgs and after 2 days no one is responding.

Anyone have any Idead how I can get hold of SOMEONE to help me get my link reset.  Nothing allows me to download my app which I PAID FULL.

Please Advise.  It's most appreciated.

Thanks
Steve
Parent - By M ANSARI (*****) Date 2009-11-05 05:13
The download is not so big and you should be able to download it from any friend or family of yours that has a faster connection.  You can then copy to a CD or a USB drive.  I am sure they will get back to you and before you know it you will be enjoying it.
Parent - By irulats (****) Date 2009-11-05 10:21
Someone will read this soon and will help you I'm sure.

In the meantime you could download this

http://www.chessok.com/patches/ChessOkDownloaderSetup.exe and install it.

Make sure your firewall doesn't block it before you enter your details. It will allow to download the software.
Parent - By buffos (Silver) Date 2009-11-05 11:33

> I sent my serial number and everything.  I sent about 6 msgs and after 2 days no one is responding.


yesterday it was a holiday in Russia. Everything was closed.

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